(subject to change only by written agreement)

Delivery Terms – Delivery times are approximate, and any delays do not entitle the buyer to cancel the order, reduce the contract, or claim damages of any kind. In the case of binding delivery terms, they are always subject to exceptions for force majeure. Near the scheduled delivery date, if three days have passed since the notification that goods are ready, the material may be invoiced even if not yet collected by the customer. Payment terms will begin from the invoice date regardless. For technological or production reasons, the quantity of delivered or invoiced items may vary by +/- 2% compared to the order, and claims within this range will not be accepted. If the Customer has outstanding payments from previous supplies, the delivery schedule is suspended, and the Supplier may delay delivery until the outstanding amounts have been paid.

Payment Terms – Payments are considered valid only if made directly to the seller's headquarters or to a person with written authorization. In case of late payments, default interest will apply from the due date without formal notice, based on the current annual interest rate applied by national credit institutions, and in any case not less than the prime bank rate plus 3%. No objections or claims may be raised by the buyer, either as an action or defense, unless all outstanding debts (price, interest, VAT, and other charges) have been paid.

Transport – Goods always travel at the buyer’s risk, even if sold free at destination.

Claims – All claims must be submitted in writing within 8 days from the arrival of the goods at destination, under penalty of forfeiture. The buyer may not claim lack of inspection or failure to install the goods as an excuse for late complaints.

Warranty – Any warranty on the proper functioning of our products means we undertake to repair or replace, free of charge and as quickly as possible, any parts that fail due to manufacturing defects or material faults during the warranty period. This does not entitle the customer to compensation for damages or other expenses. For products returned to our workshop for repair, transportation costs are borne by the customer. For on-site inspections by our technical personnel, labor costs are covered by us, but travel, food, and lodging expenses must be reimbursed.

Disputes – Our contracts, even when entered into with foreign citizens or companies, or involving goods to be delivered abroad, are governed by Italian law. The competent court for any dispute is the Court of Monza. The customer waives the right to choose another jurisdiction, even in the case of guarantees or related matters. We reserve the right to bring legal action against the customer in any other competent court, in Italy or abroad. Any disputes do not exempt the customer from fulfilling the agreed payment terms.